Local Liberal Democrat Chells county councillor, and Manor borough councillor, Robin Parker, has discovered that the target time for repair of street lighting (and some other highways faults) has, since 1 October 2012, been quietly increased from 10 working days to 20 working days.
Robin Parker reports: “I report a lot of street light faults to Hertfordshire County Council (HCC) who are responsible for most of the street lights in Stevenage. Up to about a year ago, the HCC target time for repair was 5 working days, unless there were complicated electricity supply problems.”
“Then it was changed to 10 working days – but this reduction in service was not announced to public or county councillors.”
“Recently, as a result of my questions to HCC officials about delays to street light repairs, it has emerged that the target time was extended to 20 working days from 1 October 2012, when HCC started a new 10 year contract with Ringway, to replace the old Hertfordshire Highways contract.”
“First, county councillors and the public should have been told about these cuts in service. Secondly, the second cut to 20 days has happened when the Part Night Lighting (PNL) cut is still raw in the minds of many who, like me, oppose PNL.”
“This all means that some residents could be without lights at all, morning, evening and all night, for at least 20 days, if a lamp is faulty. This is another failure by the Conservative administration at HCC.”